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Contact

A direct line to a real desk.

No bots, no triage queues. Every message reaches a member of our client services team — typically within four business hours.

Client Services

support@tradex-philippines.com

Replies within 4 business hours during market hours.

Existing Clients

support@tradex-philippines.com

Account, deposit, withdrawal, and platform issues.

Hours

Monday 00:00 – Friday 23:00 GMT

Closed weekends, in line with global FX market hours.

Registered Office

For correspondence and regulatory notices.

TradeX Philippines Company Ltd.

Euro House, Richmond Hill Road,
P.O. BOX 2897, Kingstown,
St. Vincent and the Grenadines

Postal correspondence is read every business day. For time-sensitive account matters, please use the email channels above.

Press

Media inquiries are handled directly by the office of the CEO.

Journalists, analysts, and partners writing about retail FX, execution quality, or our public market commentary should write to support@tradex-philippines.com. Please include outlet, deadline, and intended scope of coverage in your initial note so we can route it appropriately.