Capital, treated as a sacred trust.

Client funds are held in segregated bank accounts at Tier-1 financial institutions. The selection criteria for our banking partners are documented internally and reviewed annually — minimum credit ratings, regulatory standing, and operational resilience are non-negotiable thresholds rather than aspirational targets.

Where a partner's standing changes materially during the year, we reserve the right to migrate balances on short notice and will notify affected clients in line with the disclosure provisions of the client agreement.

A daily reconciliation procedure compares the firm's internal ledger against bank statements and any open pending transactions. Discrepancies trigger a documented investigation procedure within the same business day, with escalation paths to senior risk management and, where required, the firm's independent auditor.

The reconciliation procedure itself — the controls, the timing, the escalation criteria — is reviewed by an external auditor on a quarterly basis. The summary findings are made available to clients on written request.

Withdrawal requests are processed within one business day of approval, subject to the payment-channel timelines disclosed at the time of request. We do not impose monthly withdrawal limits on retail accounts, do not require clients to ‘trade through’ deposited funds before withdrawing, and do not levy administrative fees on standard withdrawal channels.

Compliance checks may extend a withdrawal's processing window where the activity warrants additional review under our AML programme. In every such case the affected client is notified in writing and given a documented timeline for resolution.